Support & Resources

The SunRADON Team is here to help!

Use our Helpdesk to request account changes, add or remove assets from your account, or request product support.

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Create Calibration or Repair Service Request for your Professional Monitors

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To add or remove monitors from your SunRADON account, please, request changes through Helpdesk.
Licensed OneRADON Cloud users can also use this Quick Service Portal to request a RMA.

Service Update Alert: Starting on 08/22 all Calibration and Repair Service RMA's are $159/CRM. In addition to the NRPP/NRSB compliant calibration; this unified service charge now includes any necessary repairs as determined by SunRADON's service team at no extra cost.

Fast Turn Around Time
Standard calibration RMA, without additional repairs, takes 7-10 business days.

Flexible Shipment Options
Allows choice between pre-paid return shipment or FedEx Label generation.

Expert Service
Services performed by the same expert technicians used for new monitors.

SunRADON partners with CERTI to provide NRPP approved training and certifications. NRPP certification may be required in your state to conduct your Radon testing business. Customers interested in SunRADON's SunLAB Certified Laboratory Services will be required to comply with applicable state requirements. CERTI offers convenient remote courses in almost all states (and expanding). Contact us prior to ordering CERTI courses and you will receive a coupon code to save 15% through our CERTI-SunRADON partner program.