Create Calibration or Repair Service Request for your Professional Monitors
Fast Turn Around Time
Standard calibration RMA, without additional repairs, takes 7-10 business days.
Flexible Shipment Options
Allows choice between pre-paid return shipment or FedEx Label generation.
Services performed by the same expert technicians used for new monitors.
HOW TO CREATE AN RMA REQUEST
Training & Education
What's New in OneRADON for Desktop!
OneRADON is your all-in-one Radon test, analysis and reporting software. Connect to your monitor and you're ready to complete your reporting on-site!
OneRADON™ Desktop Software for Windows (Version 2.3.12)
- Ability to update and/or repair Bluetooth firmware on 1028-XP
- Improvements to text entry/editing (mouse click, highlight)
- New setting allows environmental data to be excluded from inspection charts
- Non-standard characters (½, ⅔, ∞, etc) can now be used in the address field of an inspection report
OneRADON™ Desktop Software for MacOS (Version 2.3.7)
- No recent changes (since version 2.3.7)
Instructions to Install or Update Windows Desktop Software
- Uninstall existing OneRADON Application (C:\Program Files\SunRADON or C:\Program Files\SunNuclear).
- Download and install new OneRADON version.
OneRADON is also available on Mobile for iOS and Android!
What’s New in Firmware Version 1.2.4 for 1028-XP
NEW - AVAILABLE FOR INSTALL THROUGH OneRADON Desktop for Windows
- Full Support for LTE and ENV Upgrade Modules
- Bluetooth shutdown when Battery is < 25%
- LTE SIM Management through AT&T private APN (AT&T Approved)
- Improved Calibration of Environmental Sensors
- Advanced LTE and ENV Module Status Indicator and Fail Safe Protection
- Advanced LTE Power Management
How to Update to 1028-XP Firmware 1.2.4?
- Open OneRADON Windows (upgrade to 2.3.10 required)
- Choose the "Support" menu and click on "Firmware Updates"
- Choose to Update to "Latest Released Firmware"
- The Firmware updater will download the appropriate files and launch automatically
- Follow on screen directions to complete Firmware Update (...power off monitor, plug back in)
To install this Web App in your iPhone/iPad press and then Add to Home Screen.